All Systems Operational

Updated a few seconds ago

Mobile App

Operational

SMS Short-Code: Inbound

Operational

SMS Short-Code: Outbound

Operational

SMS Long-Code: Inbound

Operational

SOAP API

Operational

Voice: Inbound

Operational

Voice: Outbound

Operational

Website: External

Operational

Website: Internal

Operational

SMS Long-Code

Operational

SMS - All

Operational

SMS: Outbound

Operational

Outbound MMS

Operational

Office Phones

Operational

7

Days Since Last Incident

2

Incidents Last 30 Days

20

Incidents Last 365 Days

History (Last 30 days)

Incident Status

Operational


Components

SMS: Outbound


Locations




January 16, 2020 1:17PM CST
January 16, 2020 7:17PM UTC
[Identified] A major downstream messaging provider for text messaging on toll-free has identified an issue affecting message delivery for inbound and outbound messages. They have indicated they are already working on a fix and expect to restore service soon. In the meantime, toll-free text messaging is not available. Voice messaging is unaffected. We will post updates as they are available.

January 16, 2020 2:07PM CST
January 16, 2020 8:07PM UTC
[Monitoring] The downstream issue with toll-free texting has been resolved and we're operating normally. Thanks for your patience.

January 16, 2020 2:08PM CST
January 16, 2020 8:08PM UTC
[Monitoring] The downstream issue with toll-free texting has been resolved and we're operating normally. Thanks for your patience.

January 16, 2020 3:10PM CST
January 16, 2020 9:10PM UTC
[Resolved] The downstream issue with toll-free texting has been resolved and we're operating normally. Thanks for your patience.

Incident Status

Operational


Components

Voice: Inbound


Locations




January 5, 2020 3:12AM CST
January 5, 2020 9:12AM UTC
[Investigating] Our normal phone numbers for interacting with the Call-Em-All service are down. Please use the following numbers for the corresponding purpose: Message Replay: (844) 236-2698 Broadcast Message Recording: (855) 461-7641 Phone Launch: (855) 461-7647 Message Library Recording: (855) 461-7648 Opt Out: (855) 876-8675

January 5, 2020 8:58AM CST
January 5, 2020 2:58PM UTC
[Resolved] All phone lines are back up.