All Systems Operational

Updated a few seconds ago

Mobile App

Operational

SMS Short-Code: Inbound

Operational

SMS Short-Code: Outbound

Operational

SMS Long-Code: Inbound

Operational

SOAP API

Operational

Voice: Inbound

Operational

Voice: Outbound

Operational

Website: External

Operational

Website: Internal

Operational

SMS Long-Code

Operational

SMS - All

Operational

SMS: Outbound

Operational

18

Days Since Last Incident

2

Incidents Last 30 Days

13

Incidents Last 365 Days

History (Last 30 days)

Outbound Texting IssuesPartial Service Disruption

Incident Status

Partial Service Disruption


Components

SMS: Outbound


Locations




September 4, 2019 10:27AM CDT
September 4, 2019 3:27PM UTC
[Investigating] The carrier that handles the majority of our text messages is experiencing a service outage. Thus we are unable to send text messages using them at this time. Inbound texts are unaffected. Broadcast texts and chats to multiple numbers will be sent once service is restored. If you need to send emergency notifications, please use a voice broadcast.

September 4, 2019 10:52AM CDT
September 4, 2019 3:52PM UTC
[Monitoring] The carrier has resolved the issues related to the delay in outbound text messages being sent. Messages may go out at a slower rate as we send the backlog of queued messages.

September 4, 2019 1:08PM CDT
September 4, 2019 6:08PM UTC
[Resolved] The issue has been resolved.
Texting DownPartial Service Disruption

Incident Status

Partial Service Disruption


Components

SMS: Outbound


Locations




August 27, 2019 3:02PM CDT
August 27, 2019 8:02PM UTC
[Monitoring] Our texting service provider is experiencing technical difficulties. We are unable to send outbound texts to them. Inbound texts may experience delays. Voice messaging is unaffected and is a viable alternative.

August 27, 2019 4:12PM CDT
August 27, 2019 9:12PM UTC
[Resolved] Aerolink has resolved the issue.